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    "Hi Lauren, I was simultaneously amazed and delighted to receive the fixing kit you sent me. It demonstrated a substantial initiative (given that you had only my name and telephone no.) to presumably look me up in your past purchasing records and to then go the step further and send the items I needed free of charge. Whilst the value was only small, the goodwill your action generated was immense. It was such a refreshing change to experience such superb customer service. Rest assured I shall not only look to your company again in the future but will also be advising all my friends and contacts of both the service and value for money they can expect if they do likewise whenever they have lighting needs. Once again, many,many thanks for "making an old man very happy". Both you and the company deserve a tremendous round of applause."
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Flush Bathroom Fittings

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Customer Review


Hi Iona, As I said I was with the client found EVERTHING on your site easy to use very user friendly and even when i messed the order up and lost all the information managed to go back over the history to get it all back again. and what can I say about you. your help and assistance on every thing even down to the Red shade alternative you could not have been quicker or better

  5/5 stars   W Lawson  10/06/13
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