I just wanted to let you know that I received five perfect, matching glass shades in the post today - they were even the clear glass version that was my preference. Thank you so much for your help in resolving this. Problems with orders happen but the true mark of a good company is how issues are dealt. The customer service and response times have been fantastic and I would most definitely shop with you again (and recommend you) based on this experience.
P Kitchen 29/01/13