"Hi Kristina, Thank you for your email below. I just wanted to let you know that the replacement tubes you sent arrived safely on Friday night, well packaged and in pristine condition. I would like to thank you for the quick and efficient way that you dealt with my query. It's the first time I've ordered from Scotlightdirect and, given the level of service and quality of product that you supply, it will not be the last. Thank you once again for your help."