Update as of 05/01/2021
Customer service continue to work from home and dispatch is operating with slightly longer lead times. Please allow 5-7 working days to receive your order.
With various levels of lockdowns being announced in 2021 we would like to assure our customers that our dispatch and customer service team will remain open throughout however there could be slightly longer lead times. Please allow 5-7 working days for delivery.
Update as of 22/12/2020
All in stock orders placed from 23/12/2020 will be dispatched week commencing 04/01/2021. Please allow 5-7 working days from this date to receive your order.
Customer service and dispatch will be closed from 12pm 24/12/2020 -03/01/2021. We will be open again on normal hours from the 04/01/2021. If you have a query, please email [email protected] for the fastest response upon our return.
Covid-19
With various levels of lockdowns being announced in 2021 we would like to assure our customers that our dispatch and customer service team will remain open throughout however there could be slightly longer lead times. Please allow 5-7 working days for delivery.
Update as of 04/12/2020
Warehouse dispatching as usual and customer service will continue to work from home - Please allow 5-7 working days for delivery we are experiencing some delays with a reduced warehouse team and slower deliveries from our suppliers. The majority of orders are being delivered within 4 working days.
Update as of 5/11/2020
Business as usual - Please allow 5-7 working days for delivery we are experiencing some delays with a reduced warehouse team and slower deliveries from our suppliers. The majority of orders are being delivered within 4 working days.
Made to order items such as David Hunt Lighting is now 3-4 weeks.
Scotlight Team
Update as of 25/08/2020
Our customer service team is now available between our normal hours of 9am-5pm Monday - Friday
Update as of 15/04/2020
Dear Customers,
We hope all of our customers are safe and well during these unusual times and our thoughts go to anyone who has been personally affected.
