Experts in Lighting
Established in 1996, Scotlight results from over 30 years of experience in the commercial and Ecommerce lighting industry. We are Experts in Lighting, having started as a lighting design company and later expanding into the supply of domestic and commercial lighting products through our trusted brand network. In August 2006, we launched the Scotlight Direct website. In addition, we moved the business to focus solely on online, an e-commerce lighting-focused platform that focuses solely on bringing the best lighting designs to our online customers.
The Company
We are proud to be part of SM Electrical Supplies LTD, established in 1988 by Steven MacDonald and operates electrical wholesalers throughout Scotland, and remains a family company with over 30 current employees.
Verify Our Company For Peace Of Mind
We understand how easy it is to be caught out by scams and dodgy websites when shopping online. That’s why we want to give you as much information about us as possible to set your mind at ease. Scotlight Direct is a trading division of the registered company SM Electrical Supplies LTD, and our company registration number is SC200347. Our VAT number is 502794843, and our company offices are based at Office 1.03, Red Tree Magenta, 270 Glasgow Road, Shawfield, G73 1SA.
You can learn more about Scotlight Direct and our parent company at our group’s website, www.smsupplies.com. We are also a member of the IBA Buying Group since 2001, and you can view some of our customer reviews on Trustpilot or by checking out our testimonials page from real customers. In addition, Scotlight Direct, over the years, has been featured in many press articles, including Forbes, Real Homes, British Home & Garden, and the Herald Newspaper.
Our Team
Our current group of employees ranges from retired, qualified, and trained SELECT electricians to staff who have worked in the lighting industry for over 15 years.
Secure Online Ordering
We take security and privacy seriously and do everything possible to protect our customers’ sensitive data. We use SSL encryption and Stripe and PayPal to process all payments. PayPal is the most preferred way to pay online in the UK because it’s safer and faster. We accept Visa, Mastercard, PayPal, Stripe, and Apple Pay. You can also view a copy of our privacy policy by clicking here.
We do not store any customer payment details on our systems and only store minimal details such as email addresses and phone numbers. However, regarding our minimal customer data, we still take it seriously and leverage our partnership with Big Commerce to ensure customer data is stored on their cloud infrastructure, ISO/IEC 27001:2013 & PCI DSS 3.2, Level 1 certified.
Fast, Reliable Delivery
We pride ourselves on fast and reliable delivery, and we use DPD for all our parcels, allowing you to track your order online through the DPD website. Most of the products on our website are delivered within 1-5 working days, and our standard delivery charge is only £6.95. For orders over £99, delivery to the UK mainland is free! Rest assured that all our fittings are well packed to avoid any damage during transit.
We currently ship to the following destinations.
UK Mainland
UK Isles & Ireland
Channel Islands
If your required destination is not listed, please get in touch with our customer service team with the items you require and the destination.
You can view more information on our delivery information FAQ page.
Hassle-free Returns Policy
While we do our best to provide accurate descriptions and clear images on our website, sometimes a product arrives, and it’s just different from what you expected. At Scotlight Direct, we understand you might need to pick the right product the first time, and we try to make our returns process as easy as possible. If, for whatever reason, you do not like the product we have sent you, let us know in writing within 28 days. Once the goods are back, we will refund your order in full within two working days of receiving the return, including any delivery charges for sending out your order! The only thing you pay for is getting the goods back to us. If your order has arrived damaged, please notify our customer service team within 14 days of receiving your order with pictures, and we will organise a replacement or full refund.
You can view a full version of our returns policy by viewing our returns page.
If you still have any concerns about any aspects of our website or any questions about our products, please call us at 0141 266 0034 or fill out the inquiry form on our contact us page, and a member of our sales team will be happy to answer any queries you may have. Our customer service team is available Monday – Friday, 9 am – 5 pm, via phone and email. We aim to respond to all inquiries within 24 hours on a working day.
You can contact our customer service team by using our contact us page.
Product Warranty Policies
At Scotlight Direct, our suppliers and we provide a minimum 12-month electrical warranty on all our products. On top of this, our LED warranties range from 3-5 years, depending on the product and the manufacturer. You can find the individual product warranty information on each product page or contact our customer service team, who can confirm any warranty questions you may have.
If you have a product that has developed a fault or need to make a warranty claim, please get in touch with us with your order number and information regarding the fault. Alternatively, please call 0141 2660034, and a team member will be able to advise you further.
The Lighting Brands We Partner With
Scotlight Direct is trusted to work and distribute with some of the UK’s biggest lighting brands. We are currently authorised and registered retailers for the following lighting brands.
Industry Recognised Awards
Best Individual Wholesaler 2014 & 2018 – Electrical Wholesale Awards
Customer Service Excellence Awards 2016 – The Herald Scottish Family Business Awards
Our Green Policy
At Scotlight Direct, we are committed to being a greener company. Our green policy has two main parts: energy consumption and packaging. We use energy-saving light bulbs where possible throughout our showroom, offices, and dispatch area. These simple steps mean we consume far less energy, change light bulbs less often, and recycle any energy-saving light bulbs which eventually fail. Because we ship large volumes of items through our internet site, we use a lot of packaging per month. To reduce waste and operate more efficiently, we recycle all the packaging and boxes that items from our suppliers arrive in. In addition to this, we have also approached other businesses to recycle packaging that would otherwise be thrown out.
Are You Ready To Shop
We hope we have provided you with as much information as possible about us and our business, and you are now ready to shop. Some of our most popular categories can be found below –
