Delivery

We currently ship to:

UK Mainland & UK Isles, Northern & Southern Ireland and The Channel Islands

UK MAINLAND
Free for orders over £99
£6.95 for orders under £99

UK ISLES & IRELAND
£15 for all Islands including Northern & Southern Ireland. *Excludes Isle Of Man.

OTHER DELIVERY DESTINATIONS
£25 Channel Islands

£24 Isle Of Man

Please note that deliveries to non-UK mainland destinations may take an additional 1-5 days to arrive depending on the location. For any queries about delivery times or locations, call us on 0141 266 0034 or fill out our enquiry form

Delivery FAQ

When will my order be dispatched?
The majority of orders placed with Scotight Direct are delivered within 4-5 working days and dispatched within 3-4 days working days. Lead times vary between products and these can be found on the product page. Please note some items are brought in from our supplier’s warehouse at the time of ordering and larger items may be sent directly from their warehouse. Once you have placed your order you can see the status of this in the account section of our website.

I am based in the Republic Of Ireland will I have to pay customs charges?
Yes, you may incur charges when your order has reached customs. Scotlight Direct is not responsible for any import charges.

Can you deliver a product faster than the time stated on your website?
We are able to ship some of our products faster than the estimated delivery time. For more information please Contact us.

Who do you use for your deliveries?
We use DPD’s for the majority of our deliveries and we send smaller orders such as light bulbs only via the Royal Mail.

What area is defined as UK Isles?
Any postcode which involves a water crossing such as Isle of white, Isle of Man etc.

Can I track my delivery?
Yes, if you create an account on our website you will be able to see your order status and once your order has been dispatched you can track it online at the DPD website. Once your order is shipped DPD will send you a tracking email.

What if I’m not home when DPD attempts delivery, will I be charged for a second attempt?
No, the courier will post a card through your letter box if your not home, you can then arrange to have your package sent back out for a second delivery free of charge.

Do you ship to locations not mentioned on your website?
Currently we only ship to the UK mainland & Islands, The Channel Islands and Northern & Southern Ireland. For large orders we can arrange for special delivery to other locations, please contact us for more information.

Do you charge a surcharge to Scottish Highland postcodes?
No, although we are charged higher rates by our couriers we absorb these charges and ship items to the Highlands at the same rate as the rest of the UK. However, due to their location, the following postcode areas may incur an additional 2-5 day delivery time.

IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV30, IV31, IV32, IV36, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63

KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17

PH1, PH5, PH6, PH7, PH8, PH9, PH10, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50

AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB51, AB52, AB53, AB54, AB55, AB56

HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9

PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78

ZE1, ZE2, ZE3

KA27, KA28