About Us
Scotlightdirect.co.uk is a trading division of SM Electrical Supplies LTD. You can find out more about us at our company website www.smsupplies.com
Buying from us
We accept orders through our website, by phone on 0141 266 0034. For web and phone orders, we accept all major credit and debit cards. For security reasons, once your payment has been processed we do not store your credit card details either electronically or on paper.
Back orders
If the item you order from our website is not in stock, we will notify you either by phone or email and will give you the option to either cancel your order or wait until the goods are back in stock.
Warranty
All products with the exception of lamps (light bulbs) carry a 1 year guarantee. In the event of a fault occurring the product will be repaired or replaced according to the nature of the fault. The warranty applies to electrical components only and is void if deemed that the fitting has been incorrectly fitted or suffered abuse in a manner not intended for the purpose supplied.
Compensation
Please note Scotlight Direct is in no way liable for electrician costs due to faulty or damaged goods. This also includes personal time spent away from workplace and will not be liable for any compensation in relation to the sale of our products. By purchasing from us you agree to these terms.
Installation
A qualified electrician must install all products supplied. Incorrect installation will void your products 1 year guarantee and may pose a danger to you and others. Liability will not be accepted for any personal damages such as electrocution due to improper installation.
Export
Scotlight Direct is not liable for any courier’s costs, country tax, country duties, or courier service charges on exported products outwith the UK. If the goods are returned due to any border customers clearance issues or they are unsuitable, your original shipping cost will not be refunded. By placing an order to be shipped out with the UK to your chosen country you accept this risk and the condition of no shipping cost refunds. It is your responsibility to deal with customs and the courier company who are delivering the goods in your country. To pay for customs clearance you may need to create an online account with the courier company or pay over the phone.
Contact Information
[email protected]
0141 266 0034
Scotlight Direct,
Office 1.03,
Red Tree Magenta,
270 Glasgow Road,
Shawfield,
G73 1SA
Prices and VAT
Prices shown on this site include VAT, where and to the extent that VAT is required to be applied to the product under UK VAT law. Delivery charges are extra.
Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered prior to their dispatch, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we receive no reply from you we will cancel your order.
Scotlightdirect.co.uk reserve the right to change prices listed without notice. All orders for products are subject to availability and Scotlightdirect.co.uk reserves the right to refuse to supply to any individual or company.
Contract Information
We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in the track order section when you login.